VoIP telephony

VoIP telephony, i.e., a system of integrated communication, is a platform that can be used to build a modern solution for safe and reliable communication. It is a generation of systems that improve communication with other employees, enable the automated handling of external connections, video conferencing, chats and multi-tasking, improve the efficiency of network use and maintenance and, most importantly, improve security and stability.

VoIP benefits:

  • Centralising connection control systems, i.e., simplifying the structure of communication networks 
  • Using functionally advanced terminal devices, phones, video terminals, smartphones and chats 
  • Support for multimedia content planning videoconferences
    • planning videoconferences
    • sharing documents and screen 
    • recording calls and videos 
    • integration with video and broadband voice transmission 
    • sharing documents
  • Applications and systems
    • extensive IVR queues 
    • Contact Centre systems 
    • integration with CRM applications and systems 
    • more extensive software integration of communication programs and terminal communication devices with additional applications that support the operation of the entire system

Our offering includes:

  • An audit of the condition of the current infrastructure and telephone systems of the Client regarding the implementation of VoIP systems
  • A design of solutions tailored to the needs and financial capabilities of the business 
  • Providing professional solutions based on a full range of Cisco VoIP products 
  • Comprehensive implementation 
  • Professional technical support and maintenance of the implemented solutions